This guy was sad about some complications that did not seem to be an issue that was entirely due to us
I don’t mind being the rep to deal with angry customers. I would love to assume that our Sunny disposition allows myself and others to deal with angry buyers in a unique and personable way, however i will always try to get to the bottom of the problem. I tried to listen to the angry buyers whenever they have an issue that they don’t suppose is being handled officially, most buyers just need someone to listen to them & agree that the situation is terrible. I have been entirely working for a small digital advertising & Media business for the past many years. I’ve been entirely working in the customer service desk for a year. I love the digital advertising & media business & I’m glad to be able to work in the same industry where I have a degree, there are a lot of advertising people that I have to settle for working in jobs that are less than ideal, however at this digital advertising business, I have to handle customer complaints, then not many of days ago, I received a phone call from a customer that has an Heating & A/C website hosted by our digital advertising business. This guy was sad about some complications that did not seem to be an issue that was entirely due to us. I tried to help that gentleman as much as I could. I was as friendly as could be, but he did not seem to understand that the digital advertising business did not have anything to do with the concerns he was having online. The issue was very due to the social media site.